Express Servicing is a brand new initiative at our Lower Hutt Service site.

We’re thrilled to be able to offer a new service option to make it more convenient for our customers with quicker and more efficient vehicle servicing.

Express Servicing is an innovative solution to increase the efficiency of service, improve safety for our technicians and above all increase customer convenience.

Take the Express option Brendan Foot Supersite

We purchased two of the latest Express Service trolleys to offer this new service. The purpose built portable trolleys house the tools and equipment needed to complete servicing and warranty work. The trolley, complete with a pneumatic wheel lifter, also removes the need for our technicians to manually lift heavy vehicle wheels.

This function allows a technician to easily and efficiently conduct an express service on their own with one trolley, but with both trolleys the level of efficiency of our workflow and has dramatically increased with two technicians able to work simultaneously on the same vehicle.

Take the Express option Brendan Foot Supersite

This Express Servicing option allows us to complete Manufacturer’s scheduled servicing on vehicles up to 3 years old for up to and including a 45,000km service in just one hour, with WOF inspections also able to be included.

The new servicing option has been operating for a number of weeks with positive feedback from customers. Convenience is a key factor in our decision to offer this option and we are excited to be able help remove some of the busy-ness from our customers day.

Cindy was one of our first customers to experience it. She was happy not to have to leave the vehicle with us for the day as it was more convenient to stay and wait for the short time. She was also very happy her vehicle was washed and vacuumed.

“I would like to drop it with them every month just for the wash!”, says Cindy.

Another happy customer, Ella, enjoyed the experience in our Customer Lounge while she waited.

“Sitting down with a free coffee and wifi in a relaxed environment is a great way to wait for my car to be serviced,” says Ella.

Customer Service Coordinator Denise Crotty is excited about the new initiative. She says most customers are interested to know more about the more convenient option and how it is going to benefit them.

“One of the questions we are often asked is “is it going to cost me more?” and they are pleasantly surprised when we tell them the price will stay the same,” says Denise.

The new option has flow on affects to other parts of our business as well. The quick turnover of vehicles also helps ease the congestion our carpark on Railway Ave experiences at peak times.

Our Lower Hutt Service site is now taking bookings during the day on Monday-Friday for a one hour time slot for Holden, Kia and Suzuki vehicles. Customers can book in their vehicle for a time that suits them, and then wait in our customer lounge and enjoy tea/coffee and free wifi, or use that hour in a way that’s best for them.

If you are interested in booking your vehicle in for Express Servicing when it is due, phone our Customer Service team on 04 568 1160 or book online.

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What are On Road Costs?

On Road Costs (ORC) are the costs involved in us receiving a new vehicle from the manufacturer and preparing it for sale. These include, but are not limited to, dealer pre-delivery costs such as a mechanical inspection and WOF, a full groom and a full tank of fuel, plus the new vehicle registration fee and Road User Charges (for diesel vehicles).

Find out more here.

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Greytown Weekend & Getaway Car Competition Terms & Conditions, 1 Nov 2021 to 20 February 2022

Win your choice of new car from Brendan Foot Supersite’s selection to take for a night for two at The White Swan Hotel in Greytown!

1. Promotion Description
The Promotion involves registrants and official volunteers for the 2022 Brendan Foot Supersite Round the Bays who are 25 years or older selecting a vehicle from a competition page on the Brendan Foot Supersite website. Before the 2022 Brendan Foot Supersite Round the Bays event on 20 February 2022 ten lucky people will win for their personal use a prize consisting of:

Their chosen vehicle to be used in conjunction with a one night stay in a Deluxe suite plus breakfast for two at The White Swan Hotel in Greytown.

The winners will be selected randomly after registration has closed.
The winners will be contacted by the Promoter using the contact details provided in that entrant’s registration. If the Promoter is unable to contact any winner, or that winner does not respond to the Promoter’s contact within 24 hours of the draw, then that winner forfeits the Prize and the Promoter will draw another winner to a total of ten prizes.

2. Terms and Conditions
By registering for this Promotion you agree to be bound by these terms and conditions.

3. Registration
a) You must have registered for the 2022 Brendan Foot Supersite Round the Bays, or signed up to be an official volunteer for the event.
b) The Registration Period closes 4pm on 19 February 2022.
c) Register via www.brendanfoot.co.nz/getaway-car during the Promotion Period and complete the registration form. Entry details must be the same as provided for Round the Bays registration.
d) You must be 25 years or older.
e) By registering for the Promotion you will go into the draw to win the vehicle selected on the Getaway Car page, and a night for two at The White Swan Hotel Deluxe suite, plus breakfast for two.
f) Only one entry for the Greytown Weekend & Getaway Car competition per 2022 Brendan Foot Supersite Round the Bays registration, or per official volunteer.
g) A 2022 Brendan Foot Supersite Round the Bays Family Registration qualifies for one entry in the Greytown Weekend & Getaway Car Competition.

4. Prize
Choose Your Get-Away Car and night for two at The White Swan Hotel
Each of the ten winners of the Greytown Weekend & Getaway Car Competition will have for their personal use:
Their chosen vehicle to be used in conjunction with a one night stay in a Deluxe suite plus breakfast for two at The White Swan Hotel in Greytown, to be taken before 1 December 2022.
The accommodation is subject to availability and is to be booked directly with The White Swan.
The winner will need to contact Brendan Foot Supersite two weeks in advance of the date the vehicle is required. The vehicle is to be collected from Brendan Foot Supersite on the day of the accommodation booking and returned the day after. The vehicle collection and return are to be at agreed times and these will be within Brendan Foot Supersite’s opening hours.
Any other costs or charges associated with the vehicle or accommodation use are the responsibility of the prize winner, NOT Brendan Foot Supersite.
In the case that their chosen vehicle is not available the winner will be contacted and offered other choice/s. Specification and vehicle colour will be subject to availability.
The winner will be required to have a full New Zealand Driver’s Licence which is current and correct with no impairments pending, and sign a Loan Vehicle Agreement which outlines conditions covering vehicle driver responsibilities, damage, insurance excess of $3,000, fines and regular maintenance.
Brendan Foot Supersite will have the right to inspect the vehicle at their request during the loan period.
Any damage must be reported to Brendan Foot Supersite as soon as possible after the damage occurred. Reasonable wear and tear of the vehicle will be accepted. Any excess wear and tear may be subject to charges to return the vehicle to a suitable state.
No modification or maintenance of the vehicle is permitted.

5. General
a) This Promotion is not open to employees of the Promoter, Nuku Ora, and their families, its related companies, agents and affiliates.
b) The winner is responsible for all additional costs in excess of the prize value.
c) The prize is not redeemable for cash.
d) The Promoter’s decision on all matters is final and no correspondence or discussion will be entered into.
e) You agree that if you participate in the Promotion, your name and photograph or any footage from the Promotion may be used for publicity purposes in all media by the Promoter, without remuneration.
f) To the extent permitted by law, the Promoter and Nuku Ora and any other person or party associated with this Promotion shall not be liable to you in respect of any loss, damage or injury whatsoever (including, but not limited to, any direct, indirect, and/or consequential loss or damage), including personal injury suffered as a result of, or arising in connection with, the Promotion or winning (or not winning) the prize.
g) The winner may designate someone else to accept the prize on their behalf only with prior approval from the Promoter. If the winner is unable or unwilling to accept the prize, the Promoter may choose an alternate winner.
h) The Promoter is committed to protecting your privacy. The Promoter will collect and use your details for the purposes of running this Promotion and in accordance with these terms and conditions. The Promoter may also use your details to send you marketing and promotional material. You can access and request correction of your personal information, or unsubscribe from any further communication by contacting the Promoter on 04 587 0005 or sending a message to customerservice@brendanfoot.co.nz. You can also unsubscribe from any Brendan Foot Supersite emails at the bottom of the message. If you unsubscribe you won’t be contacted by The Promoter again.
i) These terms and conditions are governed by New Zealand law and any dispute arising out of or in connection with them will be subject to the exclusive jurisdiction of the New Zealand courts.
j) Brendan Foot Supersite is the promoter of this Promotion and may modify these terms and conditions at any time without notice. The Promoter reserves the right to cancel, suspend or change the Promotion or any element of the Promotion for any reason, including any cancellation, suspension or change necessitated by any event outside of Promoter’s control.

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