I haven’t reached the distance stated on my service interval, do I need to still service my car?

Your service intervals recommended by your manufacturer are based on the age and mileage of the vehicle. They usually state that a service is carried out either each year or at a particular km limit, whichever comes first.

If your service interval is, for example, every 12 months or every 15,000km, you will need to service the car either at the one year mark or the when you reach 15,000km, whichever comes first. So even if you only travel 10,000km in the year, the car will still need to be serviced at the 12 month interval to help maintain its optimal performance and any warranty.

How much does a service cost?

The cost of a service can vary from manufacturer to manufacturer and for each different service interval. As an authorised franchise dealer, while your vehicle is still in the new warranty period we are bound to the manufacturer’s set servicing schedules, using only genuine parts and approved lubricants. This is to ensure the vehicle’s warranty remains validated and your vehicle performance is optimised. We can provide you with an estimated cost for your next service.

For vehicles in our franchise range, once your vehicle is out of its new car warranty, and/or other protection plans, we can offer a basic fixed price service if you are doing low kms. Depending on the model, these can start at $249. These prices do not include the cost of any additional repair work as a result of the service. For vehicles outside our franchise range we can give you an estimate for your basic service.

Fixed Price Servicing

How long does a service take?

This can vary by model and your vehicle’s mileage, however we can typically service a vehicle within 3-4 hours. Our standard servicing option means you can drop your car off at the start of the day with a guarantee it will be ready at the end of the day. Or leave it with us just for a morning or an afternoon.

If your vehicle is eligible for our Express Servicing option, we can book a set timeframe, and complete the service within an hour. Alternatively, if you need your car during the day, we can service the vehicle overnight with our Night Servicing option. Check below to see if your vehicle is eligible for Express or Night Servicing.

Please note that repair work timeframes sit outside these parameters and are on a case by case basis.

Express Servicing

Night Servicing

Can I have a courtesy car?

Due to the number of services we carry out each day we cannot have a courtesy car available for every customer, however, we can offer you a rental car at $57.50 per day including fuel.

Those booking with our Night Servicing option are eligible for a courtesy vehicle.

You can also take advantage of our collect & return servicing option where a vehicle can be left with you.

Rental cars

Collect & Return Servicing

Why do I need to service my car?

For safety reasons and to ensure your vehicle performs at its best, it is essential to service your vehicle. As WOF periods have now extended, the annual service ensures the vehicle is safe. Servicing ensures that all oils, lubricants and mechanical parts are inspected and/or replaced if needed. This falls in line with the recommended maintenance schedules required by the manufacturers.

In some cases, not servicing your vehicle in line with the manufacturer recommendations can invalidate your new vehicle warranty and if applicable, your Brendan Foot Mechanical Assurance plan. Our warranty team also check in with our manufacturers at every service booking for any outstanding safety recalls or service campaigns, so we can complete these at no charge to customers while your vehicle is with us.

Which models do you service?

We can service all makes and models at any of our four locations. Please note that some warranty work will need to be carried out at certain locations.

See our locations

How can I pay for my service?

We accept all types of payments including EFTPOS, credit card, cheque, bank transfer and cash. There is a 2% surcharge for credit card transactions.

If you have a service plan included with your vehicle purchase then you don’t need to make a payment towards your service, unless there is a wear and tear item required (for eg, remote batteries, bulbs, wiper blades, brake pads) or any additional repair work as a result of a service inspection.

Can I wait while I get my car serviced?

Yes. We have customer lounges available at all of our sites so it’s possible to wait while you have your vehicle serviced. You may qualify to have an express service done, in which case your vehicle can be serviced within the hour. Standard service times will vary, but we can give you an estimated timeframe at the time of booking.

Customer Lounges

Express Servicing

Can I drop my vehicle off after-hours?

Yes. We have key drop-off boxes at all of our service locations in case you need to drop off your vehicle after-hours.

Is my car still under warranty?

This will vary by model so if you are unsure, please contact us on 04 587 0005 and we can check for you.

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