While that sounds a bit off the pace for any of our products, it’s proven anything but slow for our 22-year-old sales star.
“It’s all about helping people”, says Cameron Haughey, Brendan Foot Supersite’s newest (and youngest) salesperson. “Buying a vehicle is one of the biggest purchases anyone will make, and I love being part of that experience. Finding what will suit the customer best, even if they don’t know it yet themselves…”
What sounds like years of experience comes from someone who just months ago was washing cars down at our grooming bay, and whose current focus is to get to the top of the sales board in our Mitsubishi showroom!
Cam was in a sales role previously in the food industry but always had his eye on a move to something (literally) bigger, and a role where he could relate very directly with the end customer. He realised his way into vehicle sales would be to take a step back and pop his foot in the door of the cleaning bay, taking a role as a general hand and groomer.
This involved a lot of physical work but gave him a great insight into how the organisation worked. At every opportunity Cam put his hand up for car relocation work and other general help around the business in an attempt to get near the sales area. Ultimately during a chat with one of the Mitsubishi team, he revealed his interest in selling. A role had become available for a Sales Cadet and Cam ticked all the boxes, in particularly a real passion for working with people.
“A lot of coffee runs” was a key part of the Sales Cadet role, along with setting up the showroom floor, topping up fuel in the display vehicles, and helping with customer pick-ups and drop-offs. But for Cam, keeping himself glued to the rest of the sales team, to learn everything he could, was paramount. “There are some absolute sales titans in the team”, says Cam, “and I wanted to see how they do it. They’re hugely supportive and have been very happy to share their wealth of knowledge.”
After just a few months in the Cadet role, it was obvious that Cam was ready to advance further, so David Foot approached him about moving onto the showroom floor as a fully fledged Salesperson.
As David says, “For us it’s all about attitude. Right from when Cam was washing cars, we saw his can-do attitude and that he had a desire to progress. He took that same approach to his work to the Sales Cadet role so we were thrilled to be able to move him into the Sales Executive position he was wanting to get to.”
And he hasn’t looked back! Working as part of a cohesive team whose combined experience runs to many decades, has enabled Cam to learn a lot on the job. Seeing customers come in and greet the salespeople as long-time friends, having been connected for years through multiple vehicle sales, is a great thing, he says. “It’s not about ‘making a sale’, it’s about looking into someone’s eyes, making a personal connection, and having the mutual trust to help find something that will work for them.”
While Cam’s progression from car groomer to vehicle salesperson has been fast – and he feels fortunate to have been in the right place at the right time – it’s not an unusual story for the industry. His advice for anyone similarly keen is to be prepared to get a foot in the door and work up from there, taking every opportunity to learn from those around you as you go. Keep up to speed with the product and put your hand up when help is needed, wherever it is in the business.
The biggest surprise Cam has found is the volume of sales at Brendan Foot Supersite and the fast pace of the work. Right now he’s revved up to get to the top of the sales board – where the titans sit.